Terms and Conditions

1. Purpose and acceptance

Access to this website and use of its contents confer the status of user and imply full and unreserved acceptance of these Terms and Conditions, the Legal Notice, and the Privacy Policy in force at any given time.

2. Service provider identification

The professional services offered through this website are provided by Carlos Moreno Losa (Tax ID / NIF 46081080M), with professional address at Calle Médico Antonio Porpeta Clérigo, 8, Elda (Alicante), Spain, under the trade name IA4PYMES. Contact email: carlos@ia4pymes.tech.

3. Professional services and contracting

The information, quotations, and demonstrations offered through the website, the conversational assistant, or the initial consultations are purely informational and do not constitute a binding offer or a service provision contract.

• The contracting of services is formalized through a commercial proposal and a written contract or acceptance (including email) specifying scope, timelines, price, and specific conditions.
• Prices indicated in quotations are expressed in euros and, unless expressly stated otherwise, do not include indirect taxes (VAT or equivalent).
• The particular conditions agreed in the contract with each client always prevail over these general conditions.

4. Intellectual property of the solutions

Unless otherwise agreed in the service provision contract, the client acquires rights of use over the deliverables developed for them once the full price has been paid, while the provider retains the rights over the tools, methodologies, reusable code, and prior knowledge used in their development. All contents of this website are protected in accordance with the Legal Notice.

5. Use of the website and the conversational assistant

The user undertakes to use the website, its forms, and the conversational assistant (PymerIA) lawfully and diligently, refraining from entering third parties' data without their authorization, sending unlawful or malicious content, or attempting to breach the security or availability of the platform.

The conversational assistant's responses are generated using Artificial Intelligence, are indicative in nature, and do not constitute binding professional advice or a firm commercial proposal.

6. Limitation of liability

The provider shall not be liable for damages arising from the unavailability of the website, from users' interpretation or use of the published information, or from business decisions made on the basis of informational contents, calculators, ROI estimates, or website demonstrations.

7. External links

This website may contain links to third-party sites (including social networks and booking platforms). The provider does not control or assume responsibility for their contents or policies; access to them is carried out under the user's sole responsibility.

8. Amendments and applicable law

The provider may amend these Terms and Conditions at any time, publishing the current version on this page. The relationship between the provider and users shall be governed by Spanish law, and for any dispute the parties submit to the courts of Elda (Alicante), Spain, unless consumer protection law provides otherwise.